Flame On Solutions
Focused Results Driven
Cynthia Currie, President of Flame On Solutions, is a performance and
process consultant, workshop leader and Call Centre instructor to a variety of
clients in a number of industries. Since
1983, she has spent 18 years as a Human Resource strategist, Process Improvement
specialist and Call Centre leader in the public and private sectors.
She holds a post graduate diploma in Personnel and Industrial Relations
and has completed several executive University programs and Call Centre courses.
Industries worked with include:
Insurance, Travel, Education, Manufacturing and Telecommunications.
Cynthia’s assignments have primarily focused on start up
ventures as well as enhancing existing operations.
Among others these include the Human Resources lead for planning, opening
and managing a number of new retail stores in B.C. and Alberta as well as
expansions of established properties;
Human Resources Transition Team Leader for merging multi government
agencies and Business Process Leader for integration and consolidation of
several Call Centre lines of business. She
has managed multi-location Call Centre lines of business and blends these
professional and personal experiences in the classroom as an industry instructor
for the British Columbia Institute of Technology’s Call Centre of Excellence.
Cynthia is an active speaker to a broad range of groups and will be
speaking at the upcoming Sports British Columbia Conference on Business
From initial needs analysis to final delivery, Cynthia has the
creativity, skills and experience to recommend, collaborate and implement
initiatives to assist you and your organization enhance customer loyalty through
service, increase revenue and streamline business processes for performance
efficiency and operational excellence.
In training workshops, Cynthia works with you and your employees
to achieve customer-focused solutions. Her
upbeat style motivates and influences participants to enhance their performance
effectiveness through practical exercises and take away techniques.
Cynthia is a skilled group facilitator and offers workshop
and Performance Management
and Team Building
Management and Employee Relations
and Business Planning
Cynthia’s work is:
Specifically designed to meet your needs
Transfer of knowledge, ideas and techniques
Enthusiastic and lively
Professional and thorough
You can contact Cynthia Currie ( in the USA) at Cell: 604-838-4733
or Email: firstname.lastname@example.org
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